Episode 4 – Managing Expectations
Holiday Hack:http://www.holidayhackchallenge.com Newshttp://thehackernews.com/2016/12/yahoo-data-breach-billion.htmlhttps://hardware.slashdot.org/story/16/12/15/2051214/verizon-changes-its-mind-and-will-kill-samsungs-galaxy-note-7-on-january-5thhttps://hardware.slashdot.org/story/16/12/15/1929243/fitbit-wont-kill-off-pebble-services-at-least-until-2018http://sysadvent.blogspot.com/2016/12/day-6-no-more-on-call-martyrs.htmlhttps://linux.slashdot.org/story/16/12/16/0229207/zero-days-hitting-fedora-and-ubuntu-open-desktops-to-a-world-of-hurtMain topicDont be too proud – we all started somewhereyou’re probably going to have to take support callsmaybe
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